Career Opportunities

Join the Penn Team

We're building excellence one client at a time.

Do you love high-quality craftsmanship? Do you enjoy challenging projects that require the full range of your skills and expertise?

Penn provides all levels and types of residential and commercial construction services to customers in the Lehigh Valley and surrounding areas of Southeastern Pennsylvania.

Carpenters

The Penn Production Team seeks carpenters experienced in all phases of high quality residential and light commercial construction, additions, kitchens, baths, remodeling and repairs. Skills include framing, drywall/spackling, cabinet making, cabinetry & fixture installation, finish carpentry. Basic hand tools and cordless equipment required. Competitive hourly rate commensurate with experience.

Please email resume to: [email protected]

Director of Client Happiness

Penn is currently seeking qualified candidates for our Director of Client Happiness position.

Gatekeeper Role: Control and Guard Access to Company

  • Ensure transfer of information from client to sales, and throughout the company.
  • Handle all incoming phone calls.
    • Answer and direct calls as needed.
  • Retrieve and forward messages from voice mail.
  • Respond to all web site inquiries.
    • Send welcome email
  • Qualify suspects using gatekeeper training.
    • Return all sales lead calls within 24 hrs. or next business day of initial call being received.
    • Start process with our 20 minute interview (fill out Penn client intake form).
  • Schedule initial site visit (ISV) with qualified suspects.
  • Draft, issue, and revise meeting agendas as needed.
  • Create sales folder, include:
    • Copy of meeting agenda(s)
    • Copy of intake form and notes from gatekeeper interview.
    • Business card
    • Other relevant marketing or sales paraphernalia.
  • Brief sales on GPS and meeting agenda +/- 1 week prior to ISV.
  • Confirm ISV with homeowner 1 day prior to ISV.
  • Debrief sales after ISV, next steps??
  • If project is moving into design phase, complete Planning Agreement Process.
  • Participate in weekly Lead / Client / To-Do meetings.
  • Work within Penn systems; operational, philosophical, and financial to ensure a fantastic client experience and produce desired net profit goals.

Estimator

Penn is currently seeking an experienced estimator with strong analytical, mathematical and writing abilities. Successful candidate will be meticulous, detail-oriented, and familiar with all phases of the residential construction production life-cycle.

Candidate will analyze and interpret architectural drawings in order to generate material pricing and quantity calculations for high-quality residential construction projects including additions, kitchens, baths, and structural remodels. Candidate must be computer literate and comfortable with technology. Experience with estimating software is helpful.

Excellent oral and written communication skills are essential. Candidate will interact regularly with clients and sub-contractors. Courtesy and professionalism are hallmarks of our business model.

This role requires considerable project scope writing, editing and revision. A strong command of English grammar and composition will be advantageous.

Job duties will include:

  • Project Development
  • Material Take-offs
  • Engaging Sub-contractors
  • Supporting Sales and Production

Full benefits package and competitive salary commensurate with experience.

Please email resume to: [email protected]

Designer

The designer role at Penn Contractors is multi-faceted and hugely important to our success as a design/builder. Your interaction with our clients and the thoroughness of the information you collect/provide is critical to the product we produce, the client experience and our profitability. Typically, you will assist our clients with design/product selections, our Remodeling Consultants (RC) in moving our projects towards a construction agreement (CA) and our production team w/ a successful implementation of our designs.

You may view a full list of roles and responsibilities by downloading this PDF document: Penn Contractor's Designer Position.

Please email resume to: [email protected]

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